Questions owners ask.Owners ke sawaal.
Answers in plain words. Still stuck? WhatsApp us.Seedhe jawab. Phir bhi sawaal? WhatsApp karo.
Getting startedShuruaat
How do I start?
WhatsApp us the name of your business at +91 76559 32489. We’ll send your website on WhatsApp, free. No forms, no signup, and no credit card to see the demo. You see the product before you pay anything.
Do I need to give you any information?
No. Purpilot builds your demo from publicly available data — your Google listing, reviews, and services. We already have what we need.
How fast is the setup?
Send us your business name and we’ll send your website on WhatsApp, free. Live within 30 minutes of payment — or full refund.
Do I need to install anything?
No. There is no app, no login and no password. Everything reaches you in WhatsApp, and your staff see their day on their own phones the same way.
MoneyPaisa
What if I want a refund?
Live within 30 minutes of payment — or full refund. The clock starts when your payment is captured and stops when your website is live on a working https address. If it is not live within 30 minutes of payment, you get a full refund within 5 to 7 business days. Cancel any day and you keep your website. Annual plans carry a 7-day refund window from the date of payment. WhatsApp us at +91 76559 32489 for anything.
Does Purpilot take a commission on bookings?
Never. No commission, no setup fee, no per-message charge. Deposits go to your own account — we never see, hold or touch your money. The payment processor charges a small processing fee on deposits, and that is between you and them.
What does ₹999 a month cover?
The Essential plan: your website, your domain, hosting and business email, online booking with UPI deposits, WhatsApp confirmations and reminders, automatic review requests, your daily morning brief, monthly living-site updates, Google Business Profile sync, staff schedules and GST billing, Rebooking Reminders, and your own business number and WhatsApp account. No setup fee and no per-booking commission. Win-Back Messages and Instagram automation start at Growth (₹1,999/month) and Missed Call Rescue at Pro (₹3,499/month), or as a ₹249/month add-on. See full pricing.
Are there hidden charges?
None. No setup fee. No commission. No per-message charge. Domain and hosting included. The payment processor charges a small processing fee on deposits — that goes to the payment processor, not to us.
BookingsBooking
How does the booking process work?
A client finds your website or Instagram. Clicks to book. Selects a service and time. Pays a deposit via UPI. You get a WhatsApp with three buttons: YES, Change time, NO. You tap one. Done.
Where does my customer’s payment go?
Straight into your own account by UPI, card or netbanking — before the appointment, not after it. UPI direct lands in seconds; with a payment provider it follows the provider’s settlement schedule. Purpilot never sees, holds or moves your money.
What if a client doesn’t show up?
They’ve already paid a deposit. The money is in your account. You’re protected.
How much is the deposit?
The deposit is 30% of the service price, minimum ₹200. For example: Keratin ₹3,000 → ₹900; Haircut ₹500 → ₹200.
Website & domainWebsite aur domain
Do I get my own domain?
Yes — like ashahairstudio.in. Purpilot registers it and pays the renewal every year, on every plan. It stays yours even if you cancel.
Is the domain really free?
Yes. Included in every plan, at no extra charge — Purpilot registers your domain and pays the renewal every year for as long as you are a subscriber. It stays yours even if you cancel.
What happens to my domain if I cancel?
It keeps running until its existing registration expires, at no cost, and your static website and business email keep working on it. Moving it to your own registrar account is optional — ₹299 one-time.
Can I use a domain I already own?
Yes. WhatsApp us and we will connect your existing domain.
How does the living site work?
Every month, Purpilot checks for new reviews, updated services, and any business changes. If your website can be improved with new content, it auto-updates. You do nothing.
Why does Purpilot use WhatsApp instead of a dashboard?
Because you are already in WhatsApp forty times a day, and you are not going to open a seventh dashboard during a shift. A dashboard is software you have to remember to check. A message is something that reaches you. No new apps, no new habits, no training.
What will I get on WhatsApp?
Booking requests (tap YES, Change time or NO). Booking cancellations. Your daily morning brief. Occasional alerts about things that need attention. That’s it. No spam.
Can I turn off certain WhatsApp messages?
Yes. WhatsApp us and we will adjust which types of messages you receive.
How does Purpilot connect to my WhatsApp?
You connect your own WhatsApp Business account with a Facebook login, and you agree to it on Meta’s screen. The account and number stay yours. Purpilot uses it only for your salon: it confirms bookings and reminds your customers, answers their booking messages, and sends you short alerts with YES and NO buttons. Your customers’ messages are used only to run your bookings, kept separate from every other business, and never sold.
Can I disconnect it?
Yes, any time. Ask us on WhatsApp at +91 76559 32489 or email hello@purpilot.com, and Purpilot removes its access within 30 days. Your WhatsApp Business account and number stay yours.
Your Purpilot website is built the same way, so AI assistants can read and explain your business too — AI Search Ready.
Aapki Purpilot website bhi isi tarah bani hai, taaki AI assistants aapke business ko bhi padh aur samjha sakein — AI Search Ready.

